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ProcureRank

For councils, government agencies and Australian businesses

Know how a supplier really performs before you award the contract.

Structured scores from verified Australian buyers who have actually engaged the supplier. No paid placements, and no referees chosen by the supplier.

Request accessSee how scores work
  • Buyers verified by ABN
  • No score below 3 organisations
  • Member data stored in Sydney

Category benchmark

Waste and resource recovery
Illustrative example
Work delivered in

New South Wales: Supplier A ranks first of 4 benchmarked suppliers.

Category average ProcureRank Index, 0 to 100Select a supplier to see each criterion

Why buyers can trust it

Five rules we don’t bend

A benchmark is only worth something if nobody can game it. These rules are built into the platform, not just written in a policy.

Read the full methodology
  1. 01

    No pay-to-rank

    Money never changes, hides or reorders a score or a review. There is no sponsored placement, and there never will be.

  2. 02

    Verified buyers only

    Every organisation is checked against its ABN. Members join by invitation, from an approved work email domain.

  3. 03

    Reviewers stay anonymous

    Members see the type of organisation, state, contract value band, procurement route and period. Never a name, an organisation or evidence.

  4. 04

    3 organisations minimum

    No score is published until 3 separate buyer organisations have reviewed a supplier. Each organisation counts once, however many reviews it writes.

  5. 05

    Moderated, with a right of reply

    Every review is checked before it goes live, suppliers can respond publicly, and every moderation decision is logged.

What members see

From market sounding to the procurement file

Built around the three moments a buyer needs supplier evidence most.

01 / Rank

See who performs in your category, in your state

Every supplier with reviews from at least three buyer organisations is ranked on the criteria that matter in that market. Filter by the state the work was delivered in.

  • Category average shown alongside every score
  • Confidence grows with the number of buyers

02 / Check

Open a supplier’s record before you shortlist

Read what buyers like you experienced, with the contract context that makes it meaningful, and the supplier’s own response.

  • Scores for each criterion, not just an overall number
  • Anonymised reviews with value band, route and period

03 / Compare

Compare a shortlist and put it on file

Line up two to four suppliers criterion by criterion, then print it or save it as a PDF for your procurement file.

  • Strongest score on each criterion highlighted
  • Wording that keeps it separate from tender evaluation

Better than a referee call

A reference check tells you who the supplier’s friends are.

Suppliers nominate their happiest customers. ProcureRank asks every verified buyer who has engaged them, on the same criteria, and shows you the spread.

Who picks the referees
ReferencesThe supplierProcureRankNobody. Every verified buyer can review
How many opinions
ReferencesTwo or threeProcureRankEvery buyer organisation that engaged them
What gets assessed
ReferencesAn informal phone callProcureRankCriteria specific to the category, scored 1 to 5
Context
ReferencesRarely recordedProcureRankContract value band, region, procurement route and dates
Who checks it
ReferencesNo oneProcureRankModerated, with a supplier right of reply

Who it’s for

One benchmark, three ways in

Councils and government agencies

Market sounding before you go to tender, due diligence on a shortlist, and structured referee checks, shared across council boundaries without breaching confidentiality.

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Australian businesses

Benchmark the suppliers you depend on, from freight and cold chain to packaging, ingredients and facilities, against the experience of other buyers.

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Suppliers

You can’t pay to rank, and nobody can pay to hurt you. Reply publicly to any review, ask for factual errors to be corrected, and claim your profile.

How it works for suppliers

Categories

Judged on what matters in each market

Freight is scored on on-time-in-full and Chain of Responsibility. Waste on missed services and diversion reporting. IT on service levels and the Essential Eight.

  • Environmental services

    Waste and resource recovery

    Weighted most on

    • Service reliability24%
    • Diversion and data reporting18%

  • Transport and logistics

    Freight and linehaul

    Weighted most on

    • On time, in full23%
    • Chain of Responsibility compliance17%

  • Transport and logistics

    Cold chain and refrigerated transport

    Weighted most on

    • Temperature integrity26%
    • On time, in full19%

  • Technology

    IT managed services

    Weighted most on

    • Service desk and SLA performance20%
    • Cyber security and data handling20%

  • Manufacturing inputs

    Packaging materials

    Weighted most on

    • Quality and specification conformance24%
    • Supply continuity24%

  • Manufacturing inputs

    Food ingredients

    Weighted most on

    • Quality and food safety21%
    • Supply continuity21%

  • Infrastructure

    Civil works and roads

    Weighted most on

    • Program delivery20%
    • Quality of workmanship20%

  • Property services

    Facilities and cleaning

    Weighted most on

    • Service quality24%
    • Workforce compliance18%

Probity questions

What procurement and probity teams ask us

If your question isn’t here, the methodology covers how every score is calculated.

Can we use ProcureRank scores to evaluate a tender?

Use it to inform market sounding, shortlisting and referee checks. It doesn’t replace your published evaluation criteria, and scores shouldn’t be imported into a tender evaluation. Treat it like any other due diligence source and note it on your procurement file.

Who can see a review I write?

Only signed-in members of verified buyer organisations. They see the type of organisation, the state, the contract value band, the procurement route and the period, but never your name, your organisation or any evidence you attach. The supplier can respond through our right of reply process.

Can a supplier pay to improve or remove a score?

No. Money never changes, hides or reorders a score or a review. Suppliers can reply to reviews and ask us to correct factual errors, and the same rules apply to every supplier.

How do you stop fake or biased reviews?

Organisations are verified against their ABN, and members join by invitation from an approved work email domain. Reviewers declare first-hand experience, no conflict of interest and no inducement. Every review is moderated before it’s published, each organisation counts as one voice, and no score appears until 3 organisations have reviewed the supplier.

What happens if a supplier disputes a review?

The supplier can reply publicly or ask us to check the review. A disputed review can be hidden while we investigate, and every moderation decision is recorded in an audit log.

Where is our data stored?

Member data and reviews are stored in Sydney, Australia, and sign-in emails are sent from Amazon’s Sydney region.

What does it cost?

Founding members use ProcureRank free during the pilot. Suppliers can never pay to change a ranking.

Become a founding member

We’re opening ProcureRank to a small group of councils, agencies and Australian businesses to build the first benchmarks together.

  • Free access during the pilot
  • A say in the criteria for your categories
Request access for your organisation